Support/FAQ

Go to the registration page and simply enter a username, a password and your email address.

It shouldn't take more than 30 seconds. It's just that easy to create a dedicated website for your trips.

You can use all the main features of TravelMap for free (create itineraries, upload photos, publish posts, ...).

However, if you need more resources (such as unlimited photo storage or map customization), you can upgrade to a paid account.

By default, all the TravelMap blogs are visible on the Community page.

However, you can choose to hide your blog from this list and protect your blog with a password (Admin > Settings > Privacy).

Yes, you can visit and manage your blog from any device (mobile, tablet, computer).

The website has been designed to fit any screen size and work well with a mouse or a touchscreen.

We support all the latest versions of the main browsers:

• Firefox
• Chrome
• Safari
• Edge
• Opera

If you are using another browser or an older version, we can not guarantee that all the features will work properly.

First, you need to create a free account.

Then, you can activate your Premium account from your Administration (Settings > Premium > Buy Now).

• By credit card, directly in your TravelMap administration. It's fully secured using HTTPS. All the transactions are handled by Stripe.
  By default, it's a one-off payment, but you can check the box "Renew automatically", and your Premium account will be renewed automatically every month/year until you cancel it.
• Use PayPal (with or without a PayPal account).
• Make a bank transfer (contact me for the bank details).
  Your Premium account will be activated once the payment has been received (generally takes 2 or 3 days).

Your account will automatically switch back to a "free account". Your blog will still be available online.

No data is deleted. The additional Premium features are simply disabled.

As for the photos, you just won't be able to add new ones if you already have more than 100 - but all your photos are kept.

So you don't have to pay while you don't travel nor plan any trip ;)

We can issue a refund but only if the product doesn't match the description or is not working properly.

You can test out most of the features with a free account so please make sure you do so before making a purchase.
And if you want try out the Premium features, we recommend getting a monthly account instead of purchasing a 1-year account.

You can delete your account at any time from your TravelMap administration:
- Login > Settings > My account > Delete my account

This will erase all your data (email address, itineraries, photos, etc.) from our database.